EXCELLAMARK CASE STUDY

Building a Data-Driven Growth System for a National Healthcare Staffing Platform

How an integrated paid media, analytics, app growth, and conversion strategy helped increase qualified healthcare professional acquisition and create a more scalable marketing system.

PROJECT SNAPSHOT
Industry Healthcare Staffing
Business Model Mobile App + Recruitment
Primary Goal Qualified User Acquisition
Channels Paid Media, Job Boards & App Stores
Annual Media Scale $6M+
SELECTED RESULTS

Growth backed by measurable performance

The strategy connected media performance to meaningful business outcomes—including registrations, qualified applicants, app installs, and market-level growth.

$6M+
Paid Media Managed

Oversight and optimization across a large, multi-channel annual acquisition budget.

500K+
App Installs Generated

User acquisition supported across healthcare professional markets and specialties.

+34%
Monthly Lead Growth

Lead volume increased from 535 to 719 during a key optimization period.

4% → 34%
Brand Search Visibility

App Store brand share of voice increased through search and listing optimization.

THE OPPORTUNITY

Transforming disconnected acquisition efforts into a unified growth strategy

The organization needed to consistently attract healthcare professionals across multiple specialties, geographic markets, healthcare systems, and digital platforms.

Marketing performance could not be evaluated using clicks and impressions alone. Success depended on whether campaigns generated completed applications, app installs, registrations, qualified candidates, and market-level workforce growth.

ExcellaMark’s founder applied a performance-focused framework that connected paid media, job boards, app store visibility, landing pages, audience strategy, and analytics into one coordinated growth system.

THE CHALLENGE

A complex acquisition journey with multiple conversion points

Healthcare professional acquisition required more than generating traffic. Every campaign needed to move the right audience through a multi-step journey.

01

Multiple Audiences

Campaigns needed to reach nurses, nursing assistants, allied healthcare professionals, and other clinical specialties with relevant messaging.

02

Regional Market Differences

Demand, competition, job availability, and candidate behavior varied significantly by city, facility, and healthcare system.

03

Fragmented Data

Media platforms, job boards, app stores, attribution tools, and internal reporting systems all measured performance differently.

04

Conversion Drop-Off

Campaign success depended on improving the journey from ad click to application, install, registration, and completed onboarding.

THE STRATEGY

A full-funnel performance marketing system

The approach aligned channel strategy, campaign structure, creative, analytics, and conversion optimization around real business outcomes.

01

Paid Media Portfolio Management

Managed and optimized campaigns across Google Ads, Meta, Apple Search Ads, Microsoft Ads, LinkedIn, programmatic platforms, YouTube, and other digital channels.

02

App Growth and Search Visibility

Improved keyword coverage, competitor targeting, brand protection, App Store visibility, custom product pages, and app-install acquisition.

03

Job Board Optimization

Evaluated applicant volume, application completion, specialty mix, job-level performance, and market demand across recruitment advertising platforms.

04

Audience and Message Testing

Developed more relevant creative and campaign structures based on profession, specialty, geography, intent, and stage of the acquisition journey.

05

Analytics and Attribution

Connected platform data with app attribution, registrations, applications, market performance, and downstream business outcomes.

06

Conversion Journey Improvements

Identified friction in lead forms, application flows, landing pages, and app onboarding to improve conversion quality after the click.

PERFORMANCE HIGHLIGHTS

Selected campaign and optimization outcomes

APP GROWTH

Apple Search Ads and App Store optimization

1,239 Installs

A focused six-week Apple Search Ads initiative generated 1,239 installs and 1,159 registrations while improving keyword intelligence and brand visibility.

1,159 Registrations
$44.97 Cost Per Install
$48.07 Cost Per Registration
34% Brand Share of Voice
JOB BOARD PERFORMANCE

Improving application completion

62% Completion Rate

Application flow improvements and market-level campaign optimization helped increase Quick Apply completion rates from approximately 13% to as high as 62% across priority markets.

Before 13%
After 62%
AUDIENCE STRATEGY

Increasing registered nurse acquisition

+733% RN Downloads

More specific registered nurse messaging and targeting significantly increased the share and volume of RN candidates generated through paid social campaigns.

+1,131% RN Share Increase
+733% RN Download Increase
MONTHLY GROWTH

Scaling lead and install volume

+15.9% Monthly Installs

Total monthly installs increased from 8,785 to 10,177, supported by coordinated media optimization, market prioritization, and channel performance analysis.

8,785 Previous Month
10,177 Following Month
THE EXCELLAMARK DIFFERENCE

Marketing performance is more than platform metrics

ExcellaMark evaluates the complete customer or candidate journey—not just what happens inside an advertising platform.

Business-first measurement

Campaigns are evaluated against meaningful outcomes, not vanity metrics.

Full-funnel visibility

Strategy accounts for every stage from awareness through conversion and onboarding.

Cross-channel intelligence

Insights from one platform inform targeting, messaging, and investment decisions across the entire portfolio.

Scalable growth systems

Processes, reporting, and optimization frameworks are designed to support sustainable growth.

READY TO IMPROVE YOUR MARKETING PERFORMANCE?

Build a growth system designed around your business.

ExcellaMark helps businesses connect paid media, analytics, conversion strategy, and automation to produce measurable growth.